Intelligent Customer Engagement brings all your communication channels together, automates routine responses, and gives your team complete visibility — helping you reply faster, stay organised, and deliver a better customer experience.

Most SMEs rely on multiple systems — accounting, CRM, HR, payroll, operations — but the systems rarely talk to each other. This leads to double entry, slow processes, and teams constantly chasing updates. Connected Business Operations solves this by syncing your systems automatically, so your business runs smoothly without extra manual work.

With the rapid growth of social media marketing, influencer collaborations, PR gifts, and sponsored content have become a key part of business promotion strategies. However, many SMEs and content creators are still unclear about the tax implications of these activities. Recent tax guidance clarifies that income and benefits received from social media activities — including sponsorships, gifts, and advertising revenue — may be taxable . Understanding these rules is crucial f

With LHDN tightening its position on influencer income, including PR gifts, event invitations, and non-cash benefits, many Malaysian SMEs are reassessing how they manage marketing and brand collaborations. For businesses that rely heavily on PR seeding, influencer events, and product-based collaborations, this raises a valid concern: How do we continue our work compliantly without disrupting operations? This update is not about stopping PR or influencer marketing — it is ab

Hiring experienced talent doesn’t have to be high risk or high cost. The Mid-Career Pathways Programme (MCPP) lets Singapore SMEs host mature mid-career professionals (aged 40 and above) on a full-time attachment for 4 to 6 months, with up to 70% government co-funding of the attachment allowance — so you can assess, train, and integrate talent before committing to a permanent hire. What Is the Mid-Career Pathways Programme (MCPP)? The Mid-Career Pathways Programme (MCPP)